Can I send a Herman directly to the person I want to gift it to?
Yes, I'm very happy to send Hermans directly to recipients. You can also add a personalised message from you (which I will handwrite) into the 'add a note' box that comes up at the checkout (under promo code box) so they know who it's from. Just put the message in the customisation box and I'll add it into the box with Herman.
No receipts or paperwork is sent with any orders, so you don't have to worry about anyone seeing what you paid. If you'd like to add a longer note or something different, please let me know in the box at checkout and then email me further details using the contact box after you check out.
Can I send a Herman to someone outside of the UK?
Yes. I will endeavour to get Hermans anywhere in the world and all packages are sent via Royal Mail tracked.
Would it be appropriate to send a Herman to someone who has recently been through a big loss or grief?
Absolutely. Hermans can make great gifts or companions for anyone going through a bereavement, job loss, or life-changing diagnosis. Plus, it helps people find The Silent Why podcast which is full of stories of people who have also been through grief and loss.
Would it be appropriate to send a Herman to someone who isn't griefing but is just finding life hard at the moment?
Absolutely. Hermans aren't just for people going through bereavements, they are also great companions for people going through stressful exams, hospital treatments, chemotherapy, long hospital stays, anxiety, job stress, big life changes like retirement or a new baby - any situation where someone might be struggling and could just do with a little burst of hope and comfort.
Can Hermans be put in the washing machine?
Although technically there's no reason why he couldn't be put on a gentle wash, I don't recommend it. Due to his handmade nature there's a chance he could distort, get scratched or would change shape.
Would a Herman be a suitable gift for a young child?
No. Herman is not a toy and so hasn't been through the checks needed to make him safe for very young children.
What am I paying for when I buy a Herman?
Hermans are completely unique, so not only are you sending/buying something that no one else offers, I also believe you are buying something that helps people in a way nothing else can, and for a longer period of time than most gifts too. Included in the cost of a Herman are the materials to make and package him, my time to handmake him, 5% from every Herman sale goes to the Friendship Lab charity (helping people feel less alone), plus the transaction fees that card providers charge, postage (for UK purchasers), and any cut the marketplace/website takes. Plus, you get the satisfaction of knowing you're supporting a small business.
Can I pay for faster postage?
Yes, if you'd like to pay extra to get Herman delivered quicker or in another way, contact me before you purchase him and I'll help you work that out.
Can I commission a different coloured Herman?
I'm open to discussing any Herman commissions, please contact me before purchasing: thehermancompany@gmail.com.
